SERVICES INFORMATION

We offer repair and remote support services for All Types Of laptops, desktops,  Printers, Intercom. If your laptop has malfunctioned and needs urgent repair, you can book our service on our website and we will either resolve the issue remotely or send an expert engineer home, Office for repairs.
We shall try our best to offer our services at the earliest. However, sending an engineer on the same day will depend on the availability of the engineer.

 

Total charges for the repair will include service charges for repair that you have paid while booking the service. Spare parts that may need replacement will be charged extra, on actuals.
You only need to pay once at the time of booking the service on the Call IT Solution website. You do not have to pay the engineer any fee, as the plan amount includes service charges. However, the cost of spare parts is not covered in the repair service. You need to pay separately, in case a part needs to be repaired or replaced.
We only work with skilled engineers who are experts at their job but in case you are not satisfied with the repairs, we will schedule another engineer visit to repair your laptop, at no extra cost.

For Every Reper Work, You Will Get A 15 Day Warranty Form Our Side.

Warranty Will be Covered For  Parts Witch Was Repaired By Us.

New Problemlem Will Not Be Covered In Warranty.

Yes, It Is Chargeval Call Wen The Engenner Will Visit On-Site, Charges Are Fowolled As Per Given Below.

Desktop Repair Work Visit Charges Is Rs. 250 Only.

Laptop Repair Work Visit Charges Is Rs. 250 Only.

Printer Repair Work Visit Charges Is Rs. 250 Only.

CCTV Repair Work Visit Charges Is Rs. 350 Only.

Intercom Repair Work Visit Charges Is Rs. 450 Only.

Under AMC Dives Visiting Charges Will Be (Free).

Call IT Solution’s technicians can handle a range of laptop issues, including hardware and software issues, virus removal, data recovery, and laptop screen replacement, among others.

The turnaround time for doorstep laptop service depends on the type and severity of the issue. However, Call IT Solution’s technicians aim to complete the repairs or maintenance as quickly as possible while maintaining the highest standards.

Yes, Call IT Solution’s doorstep laptop service is available on weekends as well. Customers can schedule a service at a time that is convenient for them.

Yes, Call IT Solution provides a warranty on their laptop repair and maintenance services. If a customer faces any issues with their laptop after availing of their services, they can get it resolved without any extra charges.

Yes, Call IT Solution’s technicians are trained to repair all types of laptops, including Windows and Mac laptops, as well as all major brands such as Dell, HP, Lenovo, Asus, and Acer, among others.

No, customers do not need to pay any advance payment for doorstep laptop service. The payment is made once the repairs or maintenance are completed to the customer’s satisfaction.

Yes, customers can cancel or reschedule a doorstep laptop service by contacting Call IT Solution’s customer care team. However, it is recommended to inform them at least 24 hours before the scheduled service time.

Call IT Solution’s technicians will inform the customer about the estimated cost after inspecting the laptop and diagnosing the issues. The customer can then approve the repairs or maintenance required and the cost before the technician begins the work.

Yes, customers will receive a bill for the doorstep laptop service, which will include the details of the repairs or maintenance performed and the cost.

Yes, Call IT Solution’s technicians follow all necessary safety protocols to ensure the safety of their customers during the COVID-19 pandemic. They wear masks and gloves while handling laptops and maintain social distancing.

Customers can make the payment for doorstep laptop service through cash, credit/debit card, or online payment modes like net banking, UPI, or digital wallets.

Customers can track the status of their doorstep laptop service by contacting Call IT Solution’s customer care team. They can provide updates on the technician’s arrival time, repair status, and estimated completion time.

Call IT Solution’s technicians aim to provide the best possible service to their customers. However, if a customer is not satisfied with the service provided, they can contact the customer care team, and the issue will be resolved as soon as possible.

Yes, customers can avail of doorstep laptop service for multiple laptops at once. However, they will need to schedule separate services for each laptop.

Currently, Call IT Solution’s doorstep laptop service is only available in Mumbai. However, they are planning to expand their services to other cities soon.

Customers can get in touch with Call IT Solution’s customer care team by calling their toll-free number or by sending an email. They can also fill out the contact form on their website, and a representative will get in touch with them.

No, customers do not need to provide any accessories or parts for the repairs or maintenance. Call IT Solution’s technicians carry all necessary tools and parts required for the repairs or maintenance. However, if the laptop requires any specific parts that are not available with them, the customer will be informed about it.

Yes, there is a minimum service charge for doorstep laptop service. The amount varies depending on the type of service required.

For data recovery services, Call IT Solution’s technicians will first diagnose the issue and determine the type of data loss. They will then provide an estimated cost for the recovery service. If the customer agrees to the cost, the technician will start the recovery process. Once the data is recovered, the customer can verify and approve it.

Yes, Call IT Solution provides AMC services for laptops. Customers can choose from different AMC packages based on their requirements. The AMC services include regular maintenance, virus removal, software updates, and hardware upgrades, among others.

Call IT Solution does not provide a replacement laptop during repairs. However, if the repairs are expected to take longer than usual, the customer can request a loaner laptop for temporary use, subject to availability.

Yes, Call IT Solution provides remote assistance for laptop issues, such as software updates and virus removal. The customer can schedule a remote assistance service, and a technician will connect to their laptop remotely to diagnose and fix the issue.